We reserve the right to accept or reject the order or any part thereof at our sole discretion at any time after receiving the order, even after the customer has received an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, a credit will be issued to the original payment method. Please note that orders that have already been packed or shipped cannot be canceled.

Please note that your delivery address cannot be changed after the order has been processed or shipped. Please update your delivery address to your home address instead of your work address, as we do not know how long the customs department at the destination will hold the package.

We offer a 14-day return policy for EU citizen. After receiving the goods, you can return the unused item within 14 days without any problems. Shipping is payed by you.

Please use https://account.floubele.com/

Returns can be sent exclusively to the following address:

Sarah Fader, Packstation 701, Reutlinger Straße 44, 72072 Tübingen, Germany.