Table of Contents

1. Scope of Application
2. Conclusion of the Contract
3. Right of Cancellation
4. Prices and Payment Conditions
5. Delivery and Shipping Conditions
6. Granting of Usage Rights for Digital Content
7. Contract Duration and Termination for Subscription Contracts for Digital Content
8. Retention of Title
9. Liability for Defects (Warranty)
10. Liability
11. Redemption of Campaign Vouchers
12. Redemption of Gift Vouchers
13. Applicable Law
14. Alternative Dispute Resolution

1) Scope of Application

1.1 These General Terms and Conditions (hereinafter "GTC") of Sarah Fader (hereinafter "Seller") apply to all contracts for the delivery of goods concluded by a consumer or entrepreneur (hereinafter "Customer") with the Seller regarding the goods presented by the Seller in their online shop. The inclusion of the Customer's own terms and conditions is hereby objected to, unless otherwise agreed.

1.2 These GTC apply accordingly to contracts for the delivery of vouchers, unless deviating regulations are specified in this regard.

1.3 These GTC apply accordingly to contracts for the provision of digital content, unless deviating regulations are specified in this regard. Digital content within the meaning of these GTC constitutes data created and provided in digital form.

1.4 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity.

1.5 An entrepreneur within the meaning of these GTC is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their commercial or independent professional activity.

1.6 Depending on the Seller's product description, the subject matter of the contract may be either the one-time provision of digital content or the regular provision of digital content (hereinafter "Subscription Contract"). In the case of a Subscription Contract, the Seller undertakes to provide the Customer with the contractually owed digital content for the duration of the agreed contract term at the contractually agreed time intervals.

2) Conclusion of the Contract

2.1 The product descriptions contained in the Seller's online shop do not represent binding offers on the part of the Seller, but serve to enable the Customer to submit a binding offer.

2.2 The Customer can submit the offer via the online order form integrated into the Seller's online shop. In doing so, after having placed the selected goods in the virtual shopping cart and having gone through the electronic ordering process, the Customer submits a legally binding contractual offer in relation to the goods contained in the shopping cart by clicking the button that concludes the ordering process.

2.3 The Seller can accept the Customer's offer within five days,

• by transmitting a written order confirmation or an order confirmation in text form (fax or email) to the Customer, whereby the receipt of the order confirmation by the Customer is decisive in this respect, or
• by delivering the ordered goods to the Customer, whereby the receipt of the goods by the Customer is decisive in this respect, or
• by requesting payment from the Customer after submission of their order.

If several of the aforementioned alternatives exist, the contract is concluded at the point in time when one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the offer is sent by the Customer and ends with the expiry of the fifth day following the sending of the offer. If the Seller does not accept the Customer's offer within the aforementioned period, this shall be deemed a rejection of the offer, with the consequence that the Customer is no longer bound by their declaration of intent.

2.4 If a payment method offered by PayPal is selected, payment processing is carried out by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter: "PayPal"), subject to the PayPal User Agreement, viewable at https://www.paypal.com/de/legalhub/paypal/useragreement-full or – if the Customer does not have a PayPal account – subject to the Terms for Payments without a PayPal account, viewable at https://www.paypal.com/de/legalhub/paypal/privacywax-full. If the Customer pays by means of a payment method offered by PayPal that can be selected in the online ordering process, the Seller hereby declares acceptance of the Customer's offer at the point in time when the Customer clicks the button that concludes the ordering process.

2.5 When ordering via the Seller's online order form, the text of the contract is stored by the Seller after conclusion of the contract and transmitted to the Customer in text form (e.g., email, fax, or letter) after submission of their order. Any further access to the text of the contract by the Seller does not take place. If the Customer has set up a user account in the Seller's online shop prior to sending their order, the order data will be archived on the Seller's website and can be accessed by the Customer free of charge via their password-protected user account by entering the corresponding login data.

2.6 Prior to the binding submission of the order via the Seller's online order form, the Customer can identify potential input errors by carefully reading the information displayed on the screen. An effective technical means for better identification of input errors can be the zoom function of the browser, with the help of which the display on the screen is enlarged. The Customer can correct their inputs within the framework of the electronic ordering process using the usual keyboard and mouse functions until they click the button that concludes the ordering process.

2.7 Various languages are available for the conclusion of the contract. The specific language selection is displayed in the online shop.

2.8 Order processing and contacting generally take place via email and automated order processing. The Customer must ensure that the email address provided by them for order processing is correct, so that emails sent by the Seller can be received at this address. In particular, when using SPAM filters, the Customer must ensure that all emails sent by the Seller or by third parties commissioned with order processing can be delivered.

3) Right of Cancellation

3.1 Consumers are generally entitled to a right of cancellation.

3.2 More detailed information on the right of cancellation can be found in the Seller's cancellation policy.

3.3 The right of cancellation does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

4) Prices and Payment Conditions

4.1 Unless otherwise stated in the Seller's product description, the prices indicated are total prices that include statutory value-added tax (VAT). Any additional delivery and shipping costs will be stated separately in the respective product description.

4.2 In the case of deliveries to countries outside the European Union, additional costs may arise in individual cases for which the Seller is not responsible and which are to be borne by the Customer. These include, for example, costs for the transfer of funds by credit institutions (e.g., transfer fees, exchange rate fees) or import duties or taxes (e.g., customs duties). Such costs may also arise in relation to the transfer of funds if the delivery is not made to a country outside the European Union, but the Customer makes the payment from a country outside the European Union.

4.3 The payment option(s) will be communicated to the Customer in the Seller's online shop.

4.4 If a payment method offered via the payment service "PayPal" is selected, the payment processing is carried out via PayPal, whereby PayPal may also use the services of third-party payment service providers for this purpose. If the Seller also offers payment methods via PayPal where they make advance performance towards the Customer (e.g., purchase on account or payment by installments), they assign their payment claim to this extent to PayPal or to the payment service provider commissioned by PayPal and specifically named to the Customer. Before accepting the Seller's declaration of assignment, PayPal or the payment service provider commissioned by PayPal carries out a credit assessment using the transmitted customer data. The Seller reserves the right to refuse the selected payment method to the Customer in the event of a negative assessment result. If the selected payment method is approved, the Customer must pay the invoice amount within the agreed payment period or at the agreed payment intervals. In this case, they can only make payments to PayPal or the payment service provider commissioned by PayPal with debt-discharging effect. However, even in the event of a claim assignment, the Seller remains responsible for general customer inquiries, e.g., regarding the goods, delivery time, shipping, returns, complaints, cancellation declarations and returns, or credit notes.

4.5 If a payment method offered via the payment service "Shopify Payments" is selected, payment processing is carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Shopify Payments are communicated to the Customer in the Seller's online shop. For the processing of payments, Stripe may use further payment services for which special payment conditions may apply, to which the Customer may be pointed out separately. Further information on "Shopify Payments" is available on the Internet at https://www.shopify.com/legal/terms-payments-de.

4.6 If a payment method offered via the payment service "Apple Pay" is selected, payment processing is carried out by Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland ("Apple"). The individual payment methods offered via Apple Pay are communicated to the Customer in the Seller's online shop. For the processing of payments, Apple may use further payment services for which special payment conditions may apply, to which the Customer may be pointed out separately. Further information on Apple Pay is available on the Internet at https://www.apple.com/de/apple-pay/.

4.7 If a payment method offered via the payment service "Google Pay" is selected, payment processing is carried out by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). The individual payment methods offered via Google Pay are communicated to the Customer in the Seller's online shop. For the processing of payments, Google may use further payment services for which special payment conditions may apply, to which the Customer may be pointed out separately. Further information on Google Pay is available on the Internet at https://pay.google.com/intl/de_de/about/.

4.8 If a payment method offered via the payment service "Stripe" is selected, payment processing is carried out via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The individual payment methods offered via Stripe are communicated to the Customer in the Seller's online shop. For the processing of payments, Stripe may use further payment services for which special payment conditions may apply, to which the Customer may be pointed out separately. Further information on Stripe is available on the Internet at https://stripe.com/de.

5) Delivery and Shipping Conditions

5.1 If the Seller offers the shipping of the goods, delivery shall be made within the delivery area specified by the Seller to the delivery address specified by the Customer, unless otherwise agreed. In the processing of the transaction, the delivery address specified in the Seller's order processing is decisive.

5.2 If the delivery of the goods fails for reasons for which the Customer is responsible, the Customer shall bear the reasonable costs incurred by the Seller as a result. This does not apply with regard to the costs for shipping the goods to the customer if the Customer effectively exercises their right of cancellation. For the return costs, if the right of cancellation is effectively exercised by the Customer, the provision made in this regard in the Seller's cancellation policy applies.

5.3 If the Customer acts as an entrepreneur, the risk of accidental destruction and accidental deterioration of the sold goods passes to the Customer as soon as the Seller has delivered the item to the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment. If the Customer acts as a consumer, the risk of accidental destruction and accidental deterioration of the sold goods generally only passes to the Customer or a person authorized to receive them upon handing over the goods. Deviating from this, the risk of accidental destruction and accidental deterioration of the sold goods also passes to the Customer in the case of consumers as soon as the Seller has delivered the item to the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment, if the Customer commissions the forwarder, the carrier, or the person or institution otherwise designated to carry out the shipment with the execution and the Seller has not previously named this person or institution to the Customer.

5.4 The Seller reserves the right to withdraw from the contract in the event of incorrect or improper self-supply. This applies only in the event that the non-delivery is not the fault of the Seller and the Seller has concluded a specific hedging transaction with the supplier with due diligence. The Seller will make all reasonable efforts to procure the goods. In the event of non-availability or only partial availability of the goods, the Customer will be informed immediately and the counterperformance will be reimbursed without delay.

5.5 Collection by the customer is not possible for logistical reasons.

5.6 Digital content is provided to the Customer as follows:

• via direct access through the entrepreneur's website
• via download
• via email

6) Granting of Usage Rights for Digital Content

6.1 Unless otherwise stated in the content description in the Seller's online shop, the Seller grants the Customer the non-exclusive right, unrestricted in terms of location and time, to use the provided content exclusively for private purposes.

6.2 Passing on the content to third parties or creating copies for third parties outside the scope of these GTC is not permitted, unless the Seller has agreed to a transfer of the contractually subject license to the third party.

6.3 Insofar as the contract relates to the one-time provision of digital content, the granting of rights only becomes effective when the Customer has paid the due remuneration in full. The Seller may provisionally permit the use of the contractual content even prior to this point in time. A transfer of rights does not take place through such provisional permission.

7) Contract Duration and Termination for Subscription Contracts for Digital Content

7.1 Subscription Contracts are concluded for an indefinite period and can be terminated by the Customer at any time without complying with a notice period.

7.2 The right to extraordinary termination for good cause remains unaffected. A good cause exists if, taking into account all circumstances of the individual case and weighing the interests of both parties, the terminating party cannot reasonably be expected to continue the contractual relationship until the agreed termination or until the expiry of a notice period.

7.3 Terminations can be made in writing, in text form (e.g., via email), or in electronic form via the termination device (termination button) provided by the Seller on their website.

8) Retention of Title

If the Seller makes advance performance, they retain title to the delivered goods until full payment of the owed purchase price.

9) Liability for Defects (Warranty)

Unless otherwise specified in the following regulations, the provisions of statutory liability for defects apply. Deviating from this, the following applies to contracts for the delivery of goods:

9.1 If the Customer acts as an entrepreneur:

• the Seller has the choice of the type of supplementary performance;
• for new goods, the limitation period for defects is one year from delivery of the goods;
• for used goods, rights for defects are excluded;
• the limitation period does not start anew if a replacement delivery is made within the framework of liability for defects.

9.2 The limitations of liability and reductions in periods regulated above do not apply:

• to claims for damages and reimbursement of expenses by the Customer,
• in the event that the Seller has fraudulently concealed the defect,
• to goods that have been used for a building structure in accordance with their customary manner of use and have caused its defectiveness,
• to any existing obligation of the Seller to provide updates for digital products, in the case of contracts for the delivery of goods with digital elements.

9.3 In addition, for entrepreneurs, the statutory limitation periods for any existing statutory right of recourse remain unaffected.

9.4 If the Customer acts as a merchant within the meaning of § 1 of the German Commercial Code (HGB), they are subject to the commercial duty to inspect and give notice of defects pursuant to § 377 HGB. If the Customer fails to comply with the notification duties regulated there, the goods shall be deemed approved.

9.5 If the Customer acts as a consumer, they are requested to complain about delivered goods with obvious transport damage to the deliverer and to inform the Seller thereof. If the Customer does not comply with this, this has no effect whatsoever on their statutory or contractual claims for defects.

10) Liability

The Seller is liable to the Customer for all contractual, quasi-contractual, and statutory claims, including claims in tort, for damages and reimbursement of expenses as follows:

10.1 The Seller is liable without limitation on any legal ground:

• in the event of intent or gross negligence,
• in the event of intentional or negligent injury to life, body, or health,
• on the basis of a guarantee promise, unless otherwise regulated in this respect,
• on the basis of mandatory liability, such as under the Product Liability Act.

10.2 If the Seller negligently violates an essential contractual obligation, liability is limited to the contractually typical, foreseeable damage, unless liability is unlimited in accordance with the preceding paragraph. Essential contractual obligations are obligations that the contract imposes on the Seller according to its content in order to achieve the purpose of the contract, the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the Customer may regularly rely.

10.3 In all other respects, any liability of the Seller is excluded.

10.4 The above liability regulations also apply with regard to the liability of the Seller for their vicarious agents and legal representatives.

11) Redemption of Campaign Vouchers

11.1 Vouchers issued by the Seller free of charge within the framework of promotional campaigns with a specific period of validity and which cannot be purchased by the Customer (hereinafter "Campaign Vouchers") can only be redeemed in the Seller's online shop and only within the specified period.

11.2 Campaign Vouchers can only be redeemed by consumers.

11.3 Individual products may be excluded from the voucher campaign if a corresponding restriction arises from the content of the Campaign Voucher.

11.4 Campaign Vouchers can only be redeemed prior to the conclusion of the ordering process. A subsequent offsetting is not possible.

11.5 Only one Campaign Voucher can be redeemed per order.

11.6 If the Campaign Voucher relates to a specific value and not to a percentage price reduction, the value of the goods must correspond at least to the amount of the Campaign Voucher. Any remaining credit will not be refunded by the Seller.

11.7 If the value of the Campaign Voucher is not sufficient to cover the order, one of the other payment methods offered by the Seller can be selected to settle the difference.

11.8 The credit of a Campaign Voucher is neither paid out in cash nor does it earn interest.

11.9 The Campaign Voucher will not be refunded if the Customer returns the goods paid for in whole or in part with the Campaign Voucher within the scope of their statutory right of cancellation.

11.10 The Campaign Voucher is only intended for use by the person named on it. A transfer of the Campaign Voucher to third parties is excluded. The Seller is entitled, but not obliged, to check the material eligibility of the respective voucher holder.

12) Redemption of Gift Vouchers

12.1 Vouchers that can be purchased via the Seller's online shop (hereinafter "Gift Vouchers") can only be redeemed in the Seller's online shop, unless otherwise stated in the voucher.

12.2 Gift Vouchers and remaining balances of Gift Vouchers are redeemable until the end of the third year following the year of the voucher purchase. Remaining balances will be credited to the Customer until the expiry date.

12.3 Gift Vouchers can only be redeemed prior to the conclusion of the ordering process. A subsequent offsetting is not possible.

12.4 Gift Vouchers can only be used for the purchase of goods and not for the purchase of further Gift Vouchers.

12.5 If the value of the Gift Vouchers is not sufficient to cover the order, one of the other payment methods offered by the Seller can be selected to settle the difference.

12.6 The credit of a Gift Voucher is neither paid out in cash nor does it earn interest.

12.7 The Gift Voucher is transferable. The Seller can make payments with debt-discharging effect to the respective holder who redeems the Gift Voucher in the Seller's online shop. This does not apply if the Seller has knowledge or grossly negligent ignorance of the non-entitlement, the legal incapacity, or the lack of power of representation of the respective holder.

13) Applicable Law

13.1 The law of the Federal Republic of Germany shall apply to all legal relationships between the parties, excluding the laws on the international purchase of movable goods (CISG). For consumers, this choice of law applies only to the extent that the protection granted by mandatory provisions of the law of the state in which the consumer has their habitual residence is not withdrawn.

13.2 Furthermore, with regard to the statutory right of cancellation, this choice of law does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

14) Alternative Dispute Resolution

The Seller is neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

05.06.2026