Privacy policy

1) Introduction and Contact Details of the Data Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about the handling of your personal data when using our website. Personal data is any data with which you can be personally identified.

1.2 The data controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Sarah Fader, c/o Block Services, Stuttgarter Straße 106, 70736 Fellbach, Germany, Tel.: +4915738541143, Email: support@floubele.com. The data controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data Collection When Visiting Our Website

2.1 In the case of merely informative use of our website, i.e., if you do not register or otherwise provide us with information, we only collect such data that your browser transmits to the page server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time at the time of access
Amount of data sent in bytes
Source/reference from which you reached the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

The processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the data controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 Shopify

For the hosting of our website and the presentation of the page content, we use the system of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

All data collected on our website is processed on the provider's servers. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

In the case of data transmission to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

3.2 Shopify

We use a Content Delivery Network of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify")

Data may also be transferred to:

Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada
Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content, or scripts faster via a network of regionally distributed servers. Processing is carried out to protect our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 (1) lit. f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

In the case of data transmission to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

For data transmissions to the USA, the data recipient has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision of the European Commission.

4) Cookies

In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e., small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), some of these cookies remain on your end device longer and enable the saving of page settings (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 (1) lit. b GDPR either for the execution of the contract, in accordance with Art. 6 (1) lit. a GDPR in the event that consent has been given, or in accordance with Art. 6 (1) lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general.

Please note that if you do not accept cookies, the functionality of our website may be limited.

5) Contacting Us

5.1 Real Reviews by Net Reviews

For review reminders, we use the services of the following provider: NET REVIEWS SAS, 18-20 Avenue Robert Schuman, CS 40494, 13002 Marseille, France

Exclusively on the basis of your explicit consent pursuant to Art. 6 (1) lit. a GDPR, we transmit your email address and, if applicable, other customer data to the provider so that they can contact you with a review reminder by email.

You can revoke your consent at any time with effect for the future towards us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

5.2 Own Review Reminder

Exclusively on the basis of your explicit consent pursuant to Art. 6 (1) lit. a GDPR, we use your email address for a one-time reminder to submit a review of your order. You can revoke your consent at any time by sending a message to the data controller.

5.3 Judge.me

For review reminders, we use the services of the following provider: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

You can revoke your consent at any time with effect for the future towards us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

In the case of data transmission to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

5.4 Trusted Shops

For review reminders, we use the services of the following provider: Trusted Shops AG, Subbelrather Str. 15c, 50823 Cologne, Germany

You can revoke your consent at any time with effect for the future towards us or the provider.

We are jointly responsible with the provider for the processing operations described above in accordance with Art. 26 GDPR. The joint controllership agreement can be viewed here: https://help.etrusted.com/hc/de/articles/4402587369105-Vertrag-%C3%BCber-die-gemeinsame-Verantwortlichkeit-nach-DSGVO

5.5 Trustpilot

For review reminders, we use the services of the following provider: Trustpilot A/S, Pilestræde 58, 1112 Copenhagen, Denmark

You can revoke your consent at any time with effect for the future towards us or the provider.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

5.6 In the context of contacting us (e.g., via contact form or email), personal data is processed exclusively for the purpose of handling and answering your request and only to the extent necessary for this.

The legal basis for processing this data is our legitimate interest in responding to your request in accordance with Art. 6 (1) lit. f GDPR. If your contact aims at concluding a contract, the additional legal basis for processing is Art. 6 (1) lit. b GDPR. Your data will be deleted when it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Data Processing When Opening a Customer Account

In accordance with Art. 6 (1) lit. b GDPR, personal data continues to be collected and processed to the extent necessary in each case if you provide it to us when opening a customer account. Which data is required for opening an account can be found in the input mask of the corresponding form on our website.

Deletion of your customer account is possible at any time and can be requested by sending a message to the above-mentioned address of the data controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded via it have been fully processed, no statutory retention periods stand in the way, and there is no legitimate interest on our part in continuing to store it.

7) Use of Customer Data for Direct Advertising

7.1 Subscription to Our Email Newsletter

If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of further data is voluntary and is used to be able to address you personally. For sending the newsletter, we use the so-called double opt-in procedure, which ensures that you only receive newsletters after you have explicitly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later date. The data collected by us when registering for the newsletter will be used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a corresponding message to the data controller named at the beginning. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to a more extensive data use that is legally permitted and about which we inform you in this declaration.

7.2 Shopify Email

The dispatch of our email newsletter is carried out via this provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

On the basis of our legitimate interest in effective and user-friendly newsletter marketing, we pass on your data provided during the newsletter registration to this provider in accordance with Art. 6 (1) lit. f GDPR, so that they can take over the newsletter dispatch on our behalf.

Subject to your explicit consent pursuant to Art. 6 (1) lit. a GDPR, the provider also carries out a statistical performance evaluation of newsletter campaigns using web beacons or tracking pixels in the emails sent, which can measure opening rates and specific interactions with the contents of the newsletter. In this context, end device information (e.g., time of access, IP address, browser type, and operating system) is also collected and evaluated, but not merged with other data repositories.

You can revoke your consent to newsletter tracking at any time with effect for the future.

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the case of data transmission to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

7.3 Product Availability Notification by Email

For temporarily unavailable items, you can sign up to receive email product availability notifications. In this case, we will send you a one-time message by email about the availability of the item you have selected. The only mandatory information for sending this notification is your email address. The provision of further data is voluntary and may be used to address you personally. For sending the mail, we use the so-called double opt-in procedure, which ensures that you only receive a notification after you have explicitly confirmed your consent to this effect by clicking on a verification link sent to the specified mail address.

By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 (1) lit. a GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your email address at a later date. The data collected by us when registering for our email notification service for product availability will be used strictly for the intended purpose.

You can unsubscribe from the availability notifications at any time by sending a corresponding message to the data controller named at the beginning. After unsubscribing, your email address will be deleted from our distribution list set up for this purpose immediately, unless you have expressly consented to further use of your data or we reserve the right to a more extensive data use that is legally permitted and about which we inform you in this declaration.

8) Data Processing for Order Fulfillment

8.1 To the extent necessary for contract processing for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) lit. b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact details transmitted by you when ordering in order to inform you personally within the framework of our statutory information obligations pursuant to Art. 6 (1) lit. c GDPR. Your contact details will be used strictly for the intended purpose for notifications about updates owed by us and will only be processed by us for this purpose to the extent necessary for the respective information.

To process your order, we also work together with the following service provider(s), who support us wholly or partially in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 EasyDHL

For the preparation of shipping, we use the services of the following provider: 247APPS UG (haftungsbeschränkt), In der Goldgrube 28, 56073 Koblenz, Germany

In accordance with Art. 6 (1) lit. b GDPR, we transmit digital shipping labels with your delivery information from our order fulfillment system to the provider exclusively for the purpose of processing your online order, which then sends them to our local printers to enable printing. The data is only passed on to the extent that this is actually necessary for the processing.

8.3 Post & DHL Versand (official)

For the preparation of shipping, we use the services of the following provider: Deutsche Post DHL Research And Innovation GmbH, Kurt-Schumacher-Str. 1, 53113 Bonn, Germany

8.4 Disclosure of Personal Data to Shipping Service Providers

Deutsche Post

As a transport service provider, we use the following provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider in accordance with Art. 6 (1) lit. a GDPR prior to the delivery of the goods for the purpose of coordinating a delivery date or for delivery notification, provided you have given your explicit consent to this in the ordering process. Otherwise, for the purpose of delivery in accordance with Art. 6 (1) lit. b GDPR, we only pass on the name of the recipient and the delivery address to the provider. The disclosure is only made to the extent necessary for the delivery of goods. In this case, prior coordination of the delivery date with the provider or the delivery notification is not possible.

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

DHL

As a transport service provider, we use the following provider: DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

DHL Express

As a transport service provider, we use the following provider: DHL Express Germany GmbH, Heinrich-Brüning-Str. 5, 53113 Bonn, Germany

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

DHL Express Austria

As a transport service provider, we use the following provider: DHL Express (Austria) GmbH, Am Europlatz 2 (Objekt G), 1120 Vienna, Austria

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

DHL Freight

As a transport service provider, we use the following provider: DHL Freight GmbH, Godesberger Allee 102-104, 53175 Bonn, Germany

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

DHL Österreich

As a transport service provider, we use the following provider: DHL Paket (Austria) GmbH, Campus 21, Liebermannstrasse F08/401, 2345 Brunn am Gebirge, Austria

The consent can be revoked at any time with effect for the future towards the data controller designated above or towards the provider.

8.5 Use of Payment Service Providers (Payment Services)

Paypal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider where you pay in advance, your payment data communicated during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

If you select a payment method where we make advance performance, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postal code, city, date of birth, email address, telephone number, if applicable data on an alternative means of payment).

In order to safeguard our legitimate interest in determining your solvency in such cases, this data is forwarded by us to the provider in accordance with Art. 6 (1) lit. f GDPR for the purpose of a credit check. On the basis of the personal data provided by you as well as other data (such as shopping cart, invoice amount, order history, payment experience), the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Insofar as score values flow into the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical method. Address data, among other things, but not exclusively, are included in the calculation of the score values.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still be entitled to process your personal data if this is necessary for contractual payment processing.

Paypal Checkout

This website uses PayPal Checkout, an online payment system from PayPal, which consists of PayPal's own payment methods and local payment methods of third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we pass your payment data on to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of the payment processing. The transfer takes place in accordance with Art. 6 (1) lit. b GDPR and only to the extent necessary for payment processing.

PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal. For this purpose, your payment data may be passed on to credit agencies in accordance with Art. 6 (1) lit. f GDPR on the basis of PayPal's legitimate interest in determining your financial solvency. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values flow into the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical method. Address data, among other things, but not exclusively, are included in the calculation of the score values. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "Purchase on Invoice" (Rechnungskauf) is available and selected, your payment data will first be transmitted to PayPal to prepare the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") to execute the payment. The legal basis is Art. 6 (1) lit. b GDPR in each case. In this case, RatePay performs an identity and credit check in its own name to determine solvency in accordance with the principle already mentioned above and passes your payment data on to credit agencies due to the legitimate interest in determining solvency pursuant to Art. 6 (1) lit. f GDPR. A list of the credit agencies that Ratepay can rely on can be found here: https://www.ratepay.com/legal-payment-creditagencies/

When using the payment method of a local third-party provider, your payment data is first passed on to PayPal in accordance with Art. 6 (1) lit. b GDPR to prepare the payment. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider to carry out the payment in accordance with Art. 6 (1) lit. b GDPR:

Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2, 1200 Vienna, Austria)
MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further data protection information, please refer to the PayPal Privacy Policy: https://www.paypal.com/de/legalhub/paypal/privacy-full

Shopify Payments

One or more online payment methods of the following provider are available on this website: Shopify International Limited, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

If you select a payment method of the provider where you pay in advance (such as credit card payment), your payment data communicated during the ordering process (including name, address, bank and card information, currency, and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) lit. b GDPR. In this case, your data will be passed on exclusively for the purpose of payment processing with the provider and only to the extent necessary for this.

8.6 Electronic Cancellation Function for Distance Contracts

Consumers who conclude contracts on this website where a statutory right of cancellation exists have the option to declare the cancellation via an electronic cancellation function in accordance with the applicable cancellation provisions.

For the provision of the electronic cancellation function, we use a solution from the following provider: Martini & Radl OG, Garnisongasse 4/11, 1090 Vienna, Austria.

Hier ist der Anschluss und die nahtlose Fortführung Ihrer Datenschutzerklärung in juristisch präziser englischer Übersetzung, exakt aufgeteilt nach Ihren Absätzen und unter strikter Beibehaltung der Formatierung und Nummerierung.

When using the cancellation function, in addition to information identifying the contract to be cancelled, further personal information such as the consumer's first and last name as well as their email address must be provided or confirmed. This information is initially collected by the provider on the basis of our legitimate interest in a user-friendly, stable, and process-optimized solution in accordance with Art. 6 (1) lit. f GDPR, then used to confirm the receipt of the cancellation statement on our behalf via email, and finally transmitted to us. We subsequently process the transmitted information for the proper handling of the cancellation in accordance with Art. 6 (1) lit. b GDPR and Art. 6 (1) lit. c GDPR on the basis of our legal obligation to provide an electronic cancellation function for distance consumer contracts subject to payment. The information collected by the provider is routinely deleted after final processing of a cancellation, provided that there are no statutory retention obligations to the contrary. We have concluded a data processing agreement with the provider, which protects data processed within the framework of the cancellation function and prohibits unauthorized disclosure to third parties.

9) Web Analytics Services

Shopify Analytics

This website uses the web analytics service of the following provider: Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Data is also transferred to: Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading device and browser information), the service collects and stores pseudonymized visitor data, including information about the end device used, such as the IP address and browser information, in order to evaluate it for statistical analyses of user behavior on our website and to create pseudonymized user profiles. Among other things, this enables the evaluation of movement patterns (so-called heatmaps), which show the duration of page visits as well as interactions with page content (e.g., text inputs, scrolling, clicks, and mouse-overs). Pseudonymization generally excludes a direct personal reference. A merging with clear data collected about your person in another way does not take place.

All processing operations described above, in particular the reading or storing of information on the end device used, will only be carried out if you have given us your explicit consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which protects the data of our website visitors and prohibits disclosure to third parties.

In the case of data transmission to Canada, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

10) Retargeting/ Remarketing and Conversion Tracking

Meta Pixel with Advanced Data Matching

Within our online offer, we use the service "Meta Pixel" in advanced data matching mode of the following provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta")

If a user clicks on an advertisement placed by us on Facebook or Instagram, the URL of our linked page is expanded by a parameter using "Meta Pixel". This URL parameter is then entered into the user's browser after redirection by a cookie that our linked page sets itself. In addition, this cookie records specific customer data, such as the email address, which we collect on our website linked to the Facebook or Instagram ad during transactions such as purchases, account logins, or registrations (advanced data matching). The cookie is then read and enables the transmission of the data, including the specific customer data, to Meta.

We use "Meta Pixel" with advanced data matching to make our advertisements (so-called "Ads") on Facebook and/or Instagram more effective and to ensure that they correspond to the interests of the users or feature specific characteristics (e.g., interests in certain topics or products determined on the basis of the websites visited) that we transmit to Meta (so-called "Custom Audiences").

In addition, we analyze the effectiveness of our advertisements by tracking whether users were redirected to our website after clicking on an advertisement (conversion). Compared to the standard version of "Meta Pixel", the advanced data matching function helps us to better measure the effectiveness of our advertising campaigns by recording more assigned conversions.

All transmitted data is stored and processed by Meta so that an assignment to the respective user profile is possible and Meta can use the data for its own advertising purposes in accordance with Meta's Data Policy (https://www.facebook.com/about/privacy/). The data may enable Meta and its partners to display ads on and off Facebook.

All processing operations described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your explicit consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by disabling this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

The information generated by Meta is generally transmitted to a Meta server and stored there; in this context, it may also be transmitted to servers of Meta Platforms Inc. in the USA.

For data transmissions to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with European data protection standards on the basis of an adequacy decision of the European Commission.

11) Page Functionalities

11.1 Facebook Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially integrated into the page in a deactivated state by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website that contains such plugins is called up, no connection is established with the provider's servers yet.

Only when you activate the plugins and thus give your consent to the data transmission in accordance with Art. 6 (1) lit. a GDPR, does your browser establish a direct connection to the provider's servers. In this context, regardless of a login into an existing user profile, a certain amount of information about your end device used (including your IP address), your browser, and your page history is transmitted to the provider and may be further processed there.

If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.

You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no influence on the data that has already been transmitted to the provider.

Data can also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

11.2 Instagram Plugins

Plugins of the social network of the following provider are used on our website: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially integrated into the page in a deactivated state by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website that contains such plugins is called up, no connection is established with the provider's servers yet.

If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.

Data can also be transferred to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

11.3 Pinterest Plugins

Plugins of the social network of the following provider are used on our website: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

These plugins enable direct interactions with content on the social network.

To increase the protection of your data when visiting our website, the plugins are initially integrated into the page in a deactivated state by means of a so-called "2-click" or "Shariff" solution.

This integration ensures that when a page of our website that contains such plugins is called up, no connection is established with the provider's servers yet.

If you are logged into an existing user profile on the provider's social network, information about interactions carried out via the plugins is also published there and displayed to your contacts.

Data can also be transferred to: Pinterest Inc., USA

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

For the transmission of data to the USA, the provider relies on Standard Contractual Clauses of the European Commission, which are intended to ensure compliance with European data protection standards.

11.4 YouTube

This website uses plugins for displaying and playing videos of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC., USA

If you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the provider's servers to load the content at the latest at the time of video playback. In this context, certain information, including your IP address, is transmitted to the provider.

If the playback of embedded videos is started via the plugin, the provider also uses cookies to collect information about user behavior, generate playback statistics, and prevent abusive behavior.

If you are logged into a user account with the provider during your page visit, your data will be directly assigned to your account when you click on a video. If you do not wish this assignment to your account, you must log out before pressing the play button.

All aforementioned processing operations, in particular the setting of cookies for reading information on the end device used, take place only if you have given us your explicit consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by disabling this service via the "Cookie Consent Tool" provided on the website.

11.5 Judge.me

Graphic elements of the following provider are integrated on our website to display external customer reviews and/or an externally awarded quality seal: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

When you call up a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers to load the elements properly. In this context, certain browser information, including your IP address, is transmitted to the provider.

Insofar as personal data is also processed in the process, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in the optimal marketing of our offer and the appealing design of our website.

We have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

In the case of data transmission to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

11.6 Adobe Fonts (Typekit)

This page uses so-called web fonts of the following provider for the uniform display of fonts: Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA

When a page is called up, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly and establishes a direct connection to the provider's servers. In this context, certain browser information, including your IP address, is transmitted to the provider.

The processing of personal data in the course of establishing a connection with the provider of the fonts will only be carried out if you have given us your explicit consent in accordance with Art. 6 (1) lit. a GDPR. You can revoke your consent at any time with effect for the future by disabling this service via the "Cookie Consent Tool" provided on the website. If your browser does not support web fonts, a standard font from your computer will be used.

11.7 Google Web Fonts

This page uses so-called web fonts of the following provider for the uniform display of fonts: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA

Further information on Google's data protection regulations can be found here: https://business.safety.google/intl/en/privacy/

12) Tools and Miscellaneous

12.1 DATEV

For handling the accounting, we use the service of the cloud-based accounting software of the following provider: DATEV eG, Paumgartnerstr. 6-14, 90429 Nuremberg, Germany

The provider processes incoming and outgoing invoices as well as, if applicable, the bank movements of our company in order to automatically record invoices, match them to the transactions, and create the financial accounting from this in a partially automated process.

Insofar as personal data is also processed in the process, the processing is carried out on the basis of our legitimate interest in an efficient organization and documentation of our business transactions in accordance with Art. 6 (1) lit. f GDPR.

12.2 Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain effective user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when the page is called up in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by checking a box. By using the tool, all cookies/services requiring consent are only loaded if the respective user gives corresponding consent by checking the box. This ensures that such cookies are only set on the respective user's end device if consent has been given.

The tool sets technically necessary cookies to save your cookie preferences. Personal user data is generally not processed in this context.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning, or logging cookie settings, this is done in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in legally compliant, user-specific, and user-friendly consent management for cookies and thus in a legally compliant design of our website.

A further legal basis for processing is also Art. 6 (1) lit. c GDPR. As the data controller, we are subject to the legal obligation to make the use of technically non-necessary cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of our website visitors' data and prohibits unauthorized disclosure to third parties.

Further information on the operator and the setting options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

12.3 Judge.me

We use the services of the following provider to verify and publish customer reviews: Judge.me Ltd., c/o Buckworths, 2nd Floor, 1-3 Worship Street, London, England, EC2A 2AB, United Kingdom

If you submit a review on our website, your first and last name, your email address, order date and number, as well as the name and international references (GTIN/ISDNF) will be collected, transmitted to the provider, and evaluated there in order to decide on the legitimacy of a customer review for a specific order. This processing is carried out in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in ensuring the authenticity of customer reviews by ensuring the transaction relevance and preventing review fraud. After completed review check and approval, the data is deleted by the provider.

In the case of data transmission to the provider's location, an adequate level of data protection is guaranteed by an adequacy decision of the European Commission.

13) Rights of the Data Subject

13.1 The applicable data protection law grants you the following data subject rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, whereby reference is made to the cited legal basis for the respective requirements for exercise:

Right of access pursuant to Art. 15 GDPR;
Right to rectification pursuant to Art. 16 GDPR;
Right to erasure pursuant to Art. 17 GDPR;
Right to restriction of processing pursuant to Art. 18 GDPR;
Right to notification pursuant to Art. 19 GDPR;
Right to data portability pursuant to Art. 20 GDPR;
Right to withdraw consent given pursuant to Art. 7 (3) GDPR;
Right to lodge a complaint pursuant to Art. 77 GDPR.

13.2 RIGHT TO OBJECT

IF, WITHIN THE FRAMEWORK OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO FURTHER PROCESSING IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS, AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE THE OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – if applicable – additionally on the basis of the respective statutory retention period (e.g., commercial and tax law retention periods).

When processing personal data on the basis of explicit consent pursuant to Art. 6 (1) lit. a GDPR, the data concerned is stored until you withdraw your consent.

If there are statutory retention periods for data processed within the framework of contractual or quasi-contractual obligations on the basis of Art. 6 (1) lit. b GDPR, this data is routinely deleted after expiry of the retention periods, provided it is no longer required for contract fulfillment or contract initiation and/or there is no continued legitimate interest on our part in further storage.

When processing personal data on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) lit. f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

05.06.2026

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Country/region

Language

Privacy policy

1) Introduction and Contact Details of the Data Controller

2) Data Collection When Visiting Our Website

3) Hosting & Content Delivery Network

3.1 Shopify

3.2 Shopify

4) Cookies

5) Contacting Us

5.1 Real Reviews by Net Reviews

5.2 Own Review Reminder

5.3 Judge.me

5.4 Trusted Shops

5.5 Trustpilot

6) Data Processing When Opening a Customer Account

7) Use of Customer Data for Direct Advertising

7.1 Subscription to Our Email Newsletter

7.2 Shopify Email

7.3 Product Availability Notification by Email

8) Data Processing for Order Fulfillment

8.2 EasyDHL

8.3 Post & DHL Versand (official)

8.4 Disclosure of Personal Data to Shipping Service Providers

Deutsche Post

DHL

DHL Express

DHL Express Austria

DHL Freight

DHL Österreich

8.5 Use of Payment Service Providers (Payment Services)

Paypal

Paypal Checkout

Shopify Payments

8.6 Electronic Cancellation Function for Distance Contracts

9) Web Analytics Services

Shopify Analytics

10) Retargeting/ Remarketing and Conversion Tracking

Meta Pixel with Advanced Data Matching

11) Page Functionalities

12) Tools and Miscellaneous

13) Rights of the Data Subject

14) Duration of Storage of Personal Data